Shipping policy
Shipping Policy
To return your product, you should mail your product to:
37 Shaw Close, Red Deer AB T4R0L3, Canada
The customer will be responsible for paying for the shipping costs to return or exchange their item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If an item is returned for an exchange HPI Apparel will pay the shipping to send back the new item to the customer once the other item has been received and inspected to ensure there is no damage.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For further information on shipping, returns, refunds and exchanges please see our "Refund Policy" page.